In Metro, if you have a flipped order-based invoice (invoice created from a Sales Order / delivered qty flow) and need to generate a Credit Note, follow this process:

Below are step-by-step instructions to create and send a Direct Invoice.

1)  Go to the 'GST InvoiceNow' module.

2)   View the InvoiceNow Dashboard.

Go to the Order → Incoming Orders

View the Incoming Orders Dashboard.

3) View and open the Incoming Order.

Now, Click on the Inspect & Match SO.

4) Now, Click on the Confirm button.

5)  Now, Click on the Create Invoice button.

6) View the Invoice.

7) Now, go to the Credit Notes section by navigating to: Accounting > Customer > Credit Notes.

 View and open the Credit Note. The red box indicates the Credit Note related ID, and the main details have been highlighted for reference.

To get more details how to generate a Credit Note from a flipped order-based Invoice, please do contact us at  support@metrogroup.solutions