How can a user Return a Rented Product and validate the return process?
Once the customer returns the rented product, follow these steps to complete and validate the return process:
Go to Rental → Orders → Rental Orders and click Create. Select the customer, add the rental product, and enter the Pickup Date and Return Date. Review the details, then click Save and Confirm to create the Rental Order. More Info: Click Here
Open the confirmed Rental Order and click the Pickup button. Verify the product quantity and details in the delivery order. Click Validate to complete the pickup process and hand over the rented product to the customer. More Info: Click Here
In Metro, it is the process of receiving the product back and closing the rental order.
1) Open view the Picked-Up status Rental Order.
Note: Before starting the return process, always verify the product stock availability.
Current Product Stock details: Go to Rental → Products.
2) Now, Click on the "Return" button.
3) Click on the "Return" button. Once clicked, the Validate a Return dialog box will be displayed.
4) The Rental Product Returned has been completed successfully.
5) Verify Product Stock.
Note: After the product return is completed successfully, verify the product stock to ensure that the available quantity has been updated correctly.
Current Product Stock details: Go to Rental → Products.
To get more details, how can a user Return a Rented Product and validate the return process, please do contact us at support@metrogroup.solutions